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Shipping & Return

Shipping

 Standard:

Estimated delivery within 6-12 business days (depending on destination country).

Secure Shipping:

 Secure delivery with certified carriers.

Order Processing Time:

 1–3 business days.


Returns

  • Deadline: You have 15 days after receipt to return an item.
  • Return Conditions: The item must be in its original condition, unworn, with tags, and in original packaging.
  • Return Costs: Return shipping costs are at the customer’s expense, except in cases of defective products.
  • Return Process: Contact our support at contact@rivenlael.com to obtain a return label and detailed instructions. Refunds or exchanges are processed within 7 business days after we receive your return.